Report black screen issues
For those who have been encountering black screen issues while playing MAT, please kindly send us your report to firstname.lastname@example.org with the following:
1) Role ID
2) Date & time when it happened
3) Which server/warfare you're in?
4) MAT log file
In order to know where your log file is, go to your MAT folder and then enter into the SYSTEM folder and look for the Text Document named MAT.
Be sure to instantly send your log file to us when it happened before you start the MAT client again.
Any further information, please click here